July 18, 2025

Custom Data Labeling for Line Chart (Tableau)





Business Request:  Customize data labeling where users can dynamically select what years to display value at line end and what years to display value for every month on line charts.


Solution:  We will use set selection and dual axis to customize the data labeling.


1)     Create a set for Year of Ship Date that will display values by line end in line chart (@Ship Date To Show Line End Set).


2)    Create another set for Year of Ship Date that will display values for every month in line chart (@Ship Date To Show All Values Set).


3)    Create formulas to calculate for sales based on each set.


@ Sales (Line End)

If [Ship Date To Show Line End Set] then [Sales] end


@ Sales (All Values)

If [Ship Date To Show All Values Set] then [Sales] end


4)    Use these 2 formulas to create a dual-axis line chart.


5)    Show sets for users to select years to display value at line end and to select years to display value for every month on line charts.



Many thanks to Jim Dehner for help with the solution.



July 4, 2025

ServiceNow Retail Service Management (Podcast)

    

ServiceNow Retail Service Management (Podcast)

   


ServiceNow's Retail Service Management (RSM) platform is a comprehensive solution designed to streamline retail operations and enhance customer experiences.  The platform offers a wide array of features including AI-powered workflows, omnichannel support, self-service portals, and workforce optimization tools.  It's built on the Now Platform®, a single cloud application platform, and available globally with support in multiple languages.  The text details various products, solutions, and resources available within the platform, emphasizing its capabilities in improving efficiency, reducing costs, and boosting customer satisfaction.  ServiceNow provides extensive resources, including training and partner support, for successful implementation.


Please visit ServiceNow, the AI platform for business transformation, to explore more about its portfolio of phenomenal products, now supercharged with AI agents.