March 20, 2026

ServiceNow Agentic Business (Podcast)

 

ServiceNow Agentic Business (Podcast)

   



ServiceNow’s strategic vision for transitioning businesses into agentic enterprises by integrating AI directly into established operational workflows.  This blueprint emphasizes that autonomous execution requires a foundation of governance, identity, and cross-system orchestration.  The core of the proposal is the AI Control Tower, a framework designed to sense, decide, act, and govern across hundreds of fragmented applications.  The true value of enterprise AI lies in the trusted execution infrastructure that allows them to work safely at scale.



February 6, 2026

Software Disruption (Podcast)

 

Software Disruption (Podcast)

   



This week the software industry experienced a nearly $1 trillion selloff in the stock market.  It seems investors were concerned that AI is eating software and went on an indiscriminate selling.  


Doug O’Laughin wrote an article in July 2025 discussing about software disruption.  AI coding tools like Cursor and Claude Code, which automate complex, routine tasks, are slashing software creation costs, mirroring how YouTube disrupted linear TV.  As software supply explodes, traditional SaaS moats and high margins will vanish.  Value is shifting from commoditized code back to the physical scarcity of hardware.  


Do you think this software disruption justified or overreaching?



January 2, 2026

2026 AI Predictions (Podcast)


2026 AI Predictions (Podcast)

   


Scholars from Stanford University Human-Centered Artificial Intelligence and other disciplines predict 2026 will be defined by a shift from speculative hype to rigorous evaluation.  They anticipate that the industry will prioritize  tangible utility, transparency, and standardized benchmarks to measure the actual effectiveness of AI.  Key predictions include the rise of national AI sovereignty, the development of medical foundation models that rival current chatbots, and the implementation of real-time economic dashboards to track labor changes.  Rather than focusing solely on expansion, the focus is expected to turn toward opening the "black box" of neural networks and refining smaller, high-quality datasets.  Ultimately, the narrative moves away from asking what these technologies can do and toward understanding their long-term societal impact and return on investment.


Happy New Year everyone!



December 19, 2025

ServiceNow Supplier Lifecycle Operations (Podcast)

 

ServiceNow Supplier Lifecycle Operations (Podcast)

   



ServiceNow Supplier Lifecyle Operations (SLO) automates and simplifies interactions and collaboration across the end-to-end relationship with a supplier.  This allows for more seamless purchasing, primary data management, and performance management, across work teams and allows procurement and suppler managers to refocus on more strategic priorities.  Built on the Now Platform, Supplier Lifecycle Operations integrates seamlessly with existing ERP and procurement technologies to deliver faster time-to-value, while streamlining fulfillment and reducing the potential for errors or delays. 


Please visit ServiceNow, the AI platform for business transformation, to explore more about its portfolio of cost-saving products, now supercharged with AI agents.



November 28, 2025

ServiceNow Sourcing and Procurement Operations (Podcast)

     

ServiceNow Sourcing and Procurement Operations (Podcast)

   



ServiceNow Sourcing and Procurement Operations is a powerful solution that automates the source-to-receipt process for more seamless purchasing and case management across work teams, allowing sourcing and procurement to focus more on strategic priorities.  Built on the Now Platform, Procurement Service Management integrates seamlessly with existing ERP and procurement technologies to deliver faster time-to-value, while streamlining fulfillment and reducing the potential for errors or delays.


Please visit ServiceNow, the AI platform for business transformation, to explore more about its portfolio of time-saving products, now supercharged with AI agents.



October 24, 2025

Quantum Computing Breakthroughs




Two recent breakthroughs in quantum computing have added excitement to this cutting-edge technology.  The first achievement came from Google where a new quantum-algorithm Quantum Echoes, running on Google’s quantum chip Willow (~105 qbits), can achieve result 13,000 times faster than running on the current fastest supercomputer.  Crucially, the result is verifiable which means it can be repeated.


The second achievement came from IonQ, a leading quantum company, that demonstrates 99.99% two-qubit gate fidelity - meaning an error rate of less than ~1×10⁻⁴ per two-qubit operation.  This fidelity is considered a world record for two-qubit gates and a major step toward fault-tolerant quantum computing.  As fidelity improves, fewer errors must be addressed and more complex algorithms can be run.  In fact, IonQ’s roadmap projects logical two-qubit gate fidelity of 99.999% by end of 2025.


As more breakthroughs are achieved, quantum computing is moving from theoretical realm to commercial application world.  The next few years will be an exciting time as AI and quantum computing converge and enable advanced scientific discoveries.



October 17, 2025

ServiceNow Accounts Payable Operations (Podcast)

 

ServiceNow Accounts Payable Operations (Podcast)

   


ServiceNow Accounts Payable Operations is a process automation solution that helps finance departments to simplify and coordinate the activities required to pay suppliers accurately.  Now finance operations and accounts payable (AP) teams can eliminate mundane activities like entering emailed PDFs as invoices into backend systems, automate time-consuming processes like manually matching invoices with purchase orders and goods receipts, and focus on higher value activities.


Please visit ServiceNow, the AI platform for business transformation, to explore more about its portfolio of time-saving products, now supercharged with AI agents.